Hello! My name's Tucker.
Hello! My name's Tucker.
A Senior Product Design Lead, currently on the IBM Cloud Native PaaS team
A Senior Product Design Lead, currently on the IBM Cloud Native PaaS team
A Senior Product Design Lead, currently on the IBM Cloud Native PaaS team
SOME COMPANIES I'VE WORKED FOR
SOME COMPANIES I'VE WORKED FOR
01
Portfolio
01
Portfolio
01
Portfolio
Discover the work I championed as a product design lead on IBM's Cloud Native PaaS team.
I created intuitive and industry-leading design solutions for IBM's cloud-native platform — driving the company to exceed KPI's and OKR's quarter-after-quarter.
Discover the work I championed as a product design lead on IBM's Cloud Native PaaS team.
I created intuitive and industry-leading design solutions for IBM's cloud-native platform — driving the company to exceed KPI's and OKR's quarter-after-quarter.
Discover the work I championed as a product design lead on IBM's Cloud Native PaaS team.
Discover the work I championed as a product design lead on IBM's Cloud Native PaaS team.
I created intuitive and industry-leading design solutions for IBM's cloud-native platform — driving the company to exceed KPI's and OKR's quarter-after-quarter.
I worked with Lenovo to design Lenovo Play, a mixed reality experience to help empower children's imagination and creativity. We designed a way for simple blocks to transform into various digital forms on a computer, AR, and a managed teacher experience. Enabling dynamic, adaptable learning based on students creations.
I worked with Lenovo to design Lenovo Play, a mixed reality experience to help empower children's imagination and creativity.
I created Cope, an app that aids trauma recovery using a wearable AI device called "Copilot" to track triggers, analyze patterns, and provide personalized coping strategies.
I created Cope, an app that aids trauma recovery using a wearable AI device called "Copilot" to track triggers, analyze patterns, and provide personalized coping strategies.
Visual Design
View various visual design projects I've worked on throughout my career.
View various visual design projects I've worked on throughout my career.
02
Work Experience
02
Work Experience
02
Work Experience
NOV, 2023 - CURRENT
Senior Product Design Lead, IBM Cloud Schematics
- Currently leading a team of designers, contributing to 3 successful automation projects for IBM Cloud.
- Defined the strategic placement of the Schematics product inside the IBM Cloud suite of offerings by deciphering the architecture of 2 conflicting products and rallied the various teams around the new vision — resulting in increased user clarity and adoption for IBM Cloud.
- Led the User Experience improvement initiative for IBM Cloud's "Schematics" Infrastructure as Code automation service. Conducted DUX (Design & UX) reviews with Design Principals and IBM executives to identify user experience, development, and marketing gaps. I rallied our cross-discipline stakeholders around the vision to dramatically improve usability. This ultimately led us to resolve over 100 issues over a year, raising the usability score from 58 (failing) to 89, exceeding executive expectations and helping our department surpass its OKR.
- Redesigned command-line (CLI) commands based on my own GSS (Guided Self-Service) external user-research and collaborated heavily with Architects to receive concept feedback.
- Designed and facilitated a week-long design thinking workshop featuring over 50 executive participants from around the world.
NOV, 2023 - CURRENT
Senior Product Design Lead, IBM Cloud Schematics
- Currently leading a team of designers, contributing to 3 successful automation projects for IBM Cloud.
- Defined the strategic placement of the Schematics product inside the IBM Cloud suite of offerings by deciphering the architecture of 2 conflicting products and rallied the various teams around the new vision — resulting in increased user clarity and adoption for IBM Cloud.
- Led the User Experience improvement initiative for IBM Cloud's "Schematics" Infrastructure as Code automation service. Conducted DUX (Design & UX) reviews with Design Principals and IBM executives to identify user experience, development, and marketing gaps. I rallied our cross-discipline stakeholders around the vision to dramatically improve usability. This ultimately led us to resolve over 100 issues over a year, raising the usability score from 58 (failing) to 89, exceeding executive expectations and helping our department surpass its OKR.
- Redesigned command-line (CLI) commands based on my own GSS (Guided Self-Service) external user-research and collaborated heavily with Architects to receive concept feedback.
- Designed and facilitated a week-long design thinking workshop featuring over 50 executive participants from around the world.
NOV, 2023 - CURRENT
Senior Product Design Lead, IBM Cloud Schematics
- Currently leading a team of designers, contributing to 3 successful automation projects for IBM Cloud.
- Defined the strategic placement of the Schematics product inside the IBM Cloud suite of offerings by deciphering the architecture of 2 conflicting products and rallied the various teams around the new vision — resulting in increased user clarity and adoption for IBM Cloud.
- Led the User Experience improvement initiative for IBM Cloud's "Schematics" Infrastructure as Code automation service. Conducted DUX (Design & UX) reviews with Design Principals and IBM executives to identify user experience, development, and marketing gaps. I rallied our cross-discipline stakeholders around the vision to dramatically improve usability. This ultimately led us to resolve over 100 issues over a year, raising the usability score from 58 (failing) to 89, exceeding executive expectations and helping our department surpass its OKR.
- Redesigned command-line (CLI) commands based on my own GSS (Guided Self-Service) external user-research and collaborated heavily with Architects to receive concept feedback.
- Designed and facilitated a week-long design thinking workshop featuring over 50 executive participants from around the world.
AUG, 2022 - NOV, 2023
Product Designer II Team Lead, IBM Cloud Native PaaS
- Led the design team through the end-to-end experience design process resulting in two industry leading automation feature releases for IBM Cloud.
- Drove the design effort and three-in-a-box team to improve usability and user adoption — exceeding executive-set OKR’s quarter after quarter in 2022 and 2023.
- Worked cross-functionally throughout IBM to ensure consistency with other offerings.
- Created, Designed, and Produced a Design podcast series about three-in-a-box collaboration that often featured IBM executives company-wide.
AUG, 2022 - NOV, 2023
Product Designer II Team Lead, IBM Cloud Native PaaS
- Led the design team through the end-to-end experience design process resulting in two industry leading automation feature releases for IBM Cloud.
- Drove the design effort and three-in-a-box team to improve usability and user adoption — exceeding executive-set OKR’s quarter after quarter in 2022 and 2023.
- Worked cross-functionally throughout IBM to ensure consistency with other offerings.
- Created, Designed, and Produced a Design podcast series about three-in-a-box collaboration that often featured IBM executives company-wide.
AUG, 2022 - NOV, 2023
Product Designer II Team Lead, IBM Cloud Native PaaS
- Led the design team through the end-to-end experience design process resulting in two industry leading automation feature releases for IBM Cloud.
- Drove the design effort and three-in-a-box team to improve usability and user adoption — exceeding executive-set OKR’s quarter after quarter in 2022 and 2023.
- Worked cross-functionally throughout IBM to ensure consistency with other offerings.
- Created, Designed, and Produced a Design podcast series about three-in-a-box collaboration that often featured IBM executives company-wide.
AUG, 2021 - AUG, 2022
Product Designer I, Cloud Native PaaS
- Designed and released core features for IBM Cloud to improve the user experience across several IBM products: Satellite, Kubernetes, IaC, Terraform, Ansible, etc.
- Designed functionality to provide users the ability to run their workloads on their own single-tenant, dedicated infrastructure. (Dedicated Hosts)
- Worked closely with cross-functional teams to refine product designs, ensuring alignment with project goals and user needs
AUG, 2021 - AUG, 2022
Product Designer I, Cloud Native PaaS
- Designed and released core features for IBM Cloud to improve the user experience across several IBM products: Satellite, Kubernetes, IaC, Terraform, Ansible, etc.
- Designed functionality to provide users the ability to run their workloads on their own single-tenant, dedicated infrastructure. (Dedicated Hosts)
- Worked closely with cross-functional teams to refine product designs, ensuring alignment with project goals and user needs
AUG, 2021 - AUG, 2022
Product Designer I, Cloud Native PaaS
- Designed and released core features for IBM Cloud to improve the user experience across several IBM products: Satellite, Kubernetes, IaC, Terraform, Ansible, etc.
- Designed functionality to provide users the ability to run their workloads on their own single-tenant, dedicated infrastructure. (Dedicated Hosts)
- Worked closely with cross-functional teams to refine product designs, ensuring alignment with project goals and user needs
03
Awards
03
Awards
03
Awards
Red Dot - Best of the Best
IBM Cloud Satellite
Fast Company - World Changing Ideas
Cope
IBM Design Growth Award
IBM Cloud
IBM Selectric Award
IBM Cloud
Indigo Design Award
Cope
Indigo Design Award
inSite
Red Dot - Best of the Best
IBM Cloud Satellite
Fast Company - World Changing Ideas
Cope
IBM Design Growth Award
IBM Cloud
IBM Selectric Award
IBM Cloud
Indigo Design Award
Cope
Indigo Design Award
inSite
Red Dot - Best of the Best
IBM Cloud Satellite
Fast Company - World Changing Ideas
Cope
IBM Design Growth Award
IBM Cloud
IBM Selectric Award
IBM Cloud
Indigo Design Award
Cope
Indigo Design Award
inSite
04
Recommendations
04
Recommendations
04
Recommendations
Spencer Reynolds
Principal Design Manager, Microsoft
I’ve worked with Tucker as a peer and more recently as a manager delivering IBM Cloud products. Tucker quickly stepped up to lead the design work across multiple products such as Red Hat OpenShift on IBM Cloud, IBM Kubernetes Service, and IBM Cloud Schematics (a Terraform based automation tool).
Tucker’s humility and “can do” attitude are a recipe for success when tackling tough problems in enterprise cloud software. I’d highly recommend Tucker for any product design role.
I’ve worked with Tucker as a peer and more recently as a manager delivering IBM Cloud products. Tucker quickly stepped up to lead the design work across multiple products such as Red Hat OpenShift on IBM Cloud, IBM Kubernetes Service, and IBM Cloud Schematics (a Terraform based automation tool).
Tucker’s humility and “can do” attitude are a recipe for success when tackling tough problems in enterprise cloud software. I’d highly recommend Tucker for any product design role.
Yen Loftin
Design Lead, IBM Cloud & Cognitive Software
Tucker demonstrated strong skills as a UX designer and collaborator. His dynamic personality combined with his passion for design helped to energize his team and environment. He was thoughtful and took initiative to share his skills and expertise with his peers, and emerged as a natural leader.
Tucker demonstrated strong skills as a UX designer and collaborator. His dynamic personality combined with his passion for design helped to energize his team and environment. He was thoughtful and took initiative to share his skills and expertise with his peers, and emerged as a natural leader.
Frankie Abralind
Service Designer, Johns Hopkins Innovation Hub
I am a huge fan of Tucker's. He has impressed me with his careful work, enthusiastic attitude and contagious positive energy at the Sibley Hospital Innovation Hub. Tucker takes the time to understand the projects I assign him, then goes off on his own to get things done. He is also very open to and eager for feedback, and listens carefully, which I really appreciate.
I am a huge fan of Tucker's. He has impressed me with his careful work, enthusiastic attitude and contagious positive energy at the Sibley Hospital Innovation Hub. Tucker takes the time to understand the projects I assign him, then goes off on his own to get things done. He is also very open to and eager for feedback, and listens carefully, which I really appreciate.
